What do I do if I am not happy about the treatment I receive and I want to provide feedback or a complaint or comment on exceptional service?

We appreciate your comments and will use your feedback to support improvements. We have a comments box in the foyer next to the pharmacy. 

There are certain rights that you have as a patient and they are detailed in the Patient Rights brochure.  If you feel unhappy about your experience please provide us with feedback by completing the form here. Or alternatively please email any concerns to

You also have the right to take your complaint directly to an independent advocate at any stage. You can contact the Health and Disability Advocacy service on 0800112233

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